Our Policies
As a guest at Shenandoah River-Cabins.com you agree to these cabin rental policies.
- No additional guests are permitted at any time in cabins without permission from owners.
- No more than 2 dogs are permitted in the cabins.
- Cabin guests are required to leave the cabins in good condition.
Our Cancellation Policy
Cancellation of 30 days out or more:
- Your money is refunded but there is a $35 cancellation charge
Cancellation between 30 days out and 10 days out from arrival.
- There is a $35.00 cancellation charge.
- There is no refund, but guests can reschedule 1 time within the next 6 months, just not on a holiday
- If reservation is a week day, must reschedule for a week day
Cancellation within 10 days from arrival:
- We will try to rebook the cabin.
- If we are able to book, you will receive money back less a $35.00 cancellation fee.
- There is no guarantee for rebooking and if not, money is forfeited, however usually not a problem.
Note: Our Cancellation Policy for Reservations received through Travel/Booking Agencies differ and can be more strict!